Visualization: Telling your story without words

The number one skill an effective communications professional needs? Writing, of course. It’s no accident that most college public relations programs are housed in the journalism department. Clear, concise, effective writing technique is critical to conveying your organization’s message – to the media, to employees, to investors, to the community.

But as information overload continues to shrink our attention spans, it becomes increasingly important to figure out faster and more compelling ways to tell stories. Written pieces certainly have their place and purpose, but an eye-catching chart, infographic, or photo set may convey your message more memorably and in less time. Presenting information graphically forces us to trim away the superfluous details that can clutter our writing. If you’re pitching a story to a swamped journalist or busy blogger, getting right to the point is always appreciated. Often an infographic can do this better than your writing can.

Two of my favorite “just for fun” blogs are Strange Maps and Flowing Data, which both curate interesting data visualizations from across the Web (I also check out Information Is Beautiful on occasion). One of the primary reasons I keep up with these blogs (other than the fact they’re just plain fascinating) is that I can consume the content pretty quickly. Whereas a 1,000-word blog post requires 20 minutes of my time to get through, I can check out a stunning graphic in just a few minutes. I’m also more likely to share an interesting chart or graphic to Facebook or Twitter.

Need another example? Think about how effective The Oatmeal is at presenting information. Their comics are funny and memorable, but also educational. One of my favorite Oatmeal posts is 20 Things Worth Knowing About Beer (shocker). Sure, this could have been written as a list-style blog post and contained all the same information, but it’s so much richer and more compelling when presented visually (and much more viral).

PR pros, especially those of us who are “classically trained” in journalistic writing, tend to talk (write) too much. I’m certainly guilty (heck, I’ve just devoted 400 words to a post about how we should write less and use data visualization more). We’re verbal people who use words as our go-to tool for telling a story. Often it doesn’t occur to us to present information in a different format.

Sometimes we need to think beyond words on a page or screen. How can we quickly and compellingly convey our stories, in a way that will engage audiences and encourage them to share the information? Try some eye candy. Find a graphic artist (or experiment yourself) and adapt wordy stories to appealing visualizations. Information is indeed beautiful.

Social media darkroom: The importance of creativity

This isn’t a 2010 predictions post. You could find enough of those to keep you reading from now through Valentine’s Day. I’m not going to list a half-dozen trends or tools that I think will “break out” next year. But I will talk about something that’s always been and will become even more important as social media continues to evolve: Creativity.

I recently read an interview in one of my favorite photography magazines (Digital Photo Pro) with celebrity photographer Indrani, who had this to say (emphasis mine):

Art directors who used to hire photographers to create their vision are now able to pick up a camera and create it themselves. Today, there is a great challenge – you have to be really, really good and come up with things that haven’t been seen or done before. Anybody can do the rip-off things. There are millions of people who have the capacity to make images look decent – photography is reaching a place where you don’t need years of training and tons of money to create a rip-off, but if you don’t have the artistic ideas to create, then you will come up lacking.

Creativity is what makes Indrani an amazing photographer, not simply her camera and lenses. She’s realized that her ideas and artistry are more important that what ISO setting or exposure she’s using when shooting. The technology has made it so that newbies can quickly pick up the technical aspects of digital photography. But it’s the artistry and creativity involved in composing a stunning image that’s key to Indrani’s survival as an elite photographer.

darkroomSo what about social media? Well, just about anyone can learn to use tools like Twitter and Facebook, or learn how to build out a blog in WordPress or upload photos to Flickr. It’s easy to look at what other brands have done in social media in the last 1-2 years and “do the rip-off things.” Twitter hashtag contests, crowdsourced videos, Facebook coupons – these have all been done.

Simply having a social media presence isn’t creative anymore – anyone can do it, and most companies are already or are at least trying to get on board. What’s going to be important in 2010 and beyond is how creatively organizations can use these platforms to drive engagement with customers.

For early adopters, merely using social media platforms as a way to reach out was creative in and of itself. But that phase has long passed, and companies who don’t want to “come up lacking” will need to think more creatively in order to rise above the constant noise that’s being created as more brands start engaging with social media.

I’m personally looking forward to 2010 to see just how creative we can all be.

Image via Flickr user mac.black