by amy mengel on January 23, 2010
This morning I had the pleasure of speaking at the New York National Guard Public Affairs Conference in Saratoga Springs. Public affairs officers from Niagara Falls to Long Island and points in between gathered to discuss military communication, public affairs and social media.
Below are the slides from my presentation. I generally prefer to keep slides [...]
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stephanie gaskell
by amy mengel on July 9, 2009
It’s not a matter of if. It’s when. With user-generated content easier and more common than ever, it’s only a matter of time before someone in your organization does something that rubs someone (or a lot of people) the wrong way and soon millions of people are watching the travesty on YouTube.
Latest entry: United Breaks [...]
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