How NYS could have made its license plate less ugly

It’s not exactly the best of times for The Great State of New York right now. The financial crisis has hit the state hard and one of the “solutions” for coming up with some extra cash is to make all New Yorkers get rid of their perfectly acceptable license plates and re-register for a higher plate fee and get new plates.

New York State Gold License Plate

Today the DMV released the new plate design. Some people have noted that it’s “retro” and seem to like it. I’m among the many voices, however, who think they’re hideous.

I also view this as a missed opportunity. How cool would it have been for New York State (the stodgy DMV, no less) to crowdsource the design of its new plate and have people vote on a new design? They could have accepted submissions for a few weeks, eliminated designs that were too complicated, whittled it down to five or 10 choices and had residents vote for the new plate, or used a voting/ranking system for all the submissions (like myStarbucks idea). They could have had a handful of out-of-work graphic artists each submit a design and profiled each person.

The result would probably be the same (some people would like the new design and some would hate it), but it would have been a way to get people engaged in the process and make the whole idea of having to buck up for new plates a little more palatable (only a little).

Organizations often have to make changes that are difficult or unpopular. Making sure stakeholders feel invested and involved in the process is one way to make the rebellion ever-so-slightly less hostile when those changes come about.

Update Nov. 16:
The Buffalo News
is reporting that the state has thrown in the towel on this new license plate plan. Though likely, not because of this post. ;-)

Locally targeted McDonald’s TV ads turning heads

New York City might only be 120 miles away from Albany, but lifestyle-wise it’s a lot further. Often we Upstaters are saddled with “regional” advertising campaigns directed toward New Yorkers (the city dwellers, not the state residents). I frequently see billboards or TV commercials referencing terms like “The Big Apple” and alluding to New York sports teams (of which many Albany residents are fans, to be fair).

Regional advertising is nothing new, but often campaigns chunk up the country into six or seven large segments and so the ads end up being somewhat general. Major metropolitan areas might get a specific campaign, but for those of us who live in small to medium-sized cities it’s rare to see national brands adapt their campaigns.

Apparently McDonald’s is changing that. I haven’t seen it yet, but according to one of my local Facebook pals there’s a TV spot floating around that’s very specific to the Albany area:

McDonalds Facebook Regional TV ad

From Jen’s comment, this ad is extremely specific to the Capital Region of New York State and only the 800,000 or so people who live here could make any sense of those references. (Yes, our interstate jumps from Exit 2 to Exit 4 and no one seems to know why Exit 3 is missing. And Koscuiszko is a Polish dude who fought in the Revolutionary War and a bridge is named after him.)

Does this represent a new direction for national brands? Based on the Facebook discussion above, it’s certainly getting people’s attention. On one hand, creating these hyperlocal “micro-campaigns” is a way to make consumers from smaller markets like Albany feel as though they’re getting some actual attention from a big brand (which doesn’t happen too often. You should see the group that’s been trying for years to get a Trader Joe’s in the area). It can make it seem like larger “corporate” brands are reaching out to local communities — though the major danger here is appearing disingenuous.

Alternatively, it can make it harder for these brands to unite customers around a shared experience or campaign. Think about the Super Bowl. So much of the discussion and interaction with those brands comes from everyone across the country talking about which ads they liked and didn’t like the next day. Or think of nationwide ad campaigns that have become cultural touchstones (like the Aflac Duck). That shared sense of connection to the brand would be lost if the ad was localized.

Have you seen a large national brand localizing its campaigns so specifically? Did it work or backfire? What do you think are the pros and cons of this type of strategy?

Update:

Watch the video here:

Here’s a link to a news story with some background on the agency that produced the spots and how they were shot.