New York’s Tech Valley (Albany, Schenectady, Troy, Saratoga Springs) became the 25th location to host a Social Media Breakfast last Friday. It’s an event that I’ve been working for the last eight weeks to plan, and I was excited to see how it would go over in this area.
With more than 60 attendees (we had to cut of registration after just three days due to the limitations of the room size) and two hours worth of engaging conversation and discussion, I’d definitely call it a success. As with any “real life” event, it was also great to connect with folks I’d previously only known through Twitter.
I moderated a panel featuring Mike Germano from Carrot Creative, Rhea Drysdale from Outspoken Media and Stuart Foster of TheLostJacket.com.
You can catch all of the Twitter chat (#smbtv) that happened during the breakfast here, but here are a few of the highlights:
- No social network is “better” than another. Find what platform works for your audience. Don’t necessarily jump in with Facebook and/or Twitter if that’s not where your target audience is engaging. But, it’s important to protect your organization’s reputation across the Web by securing usernames. Use sites like Knowem.com to register a name across dozens of social sites so that trolls can’t appropriate your brand.
- People become fans of brands on Facebook because they want to “tattoo” their profiles and associate themselves with that brand. People like associating themselves with cool or hip things. That’s why there are tons of Facebook fans for The Onion, Stephen Colbert, Coca Cola… but no one says, “Hey, I think I’ll become a fan of plumbing fixtures or sleep aids.”
- People expect “stuff” to talk to/interact with them now. The GPS-enabled Oscar Meyer Wienermobile has a Twitter account. Interaction and being useful is key – not merely broadcasting. Products and brands talk to the network. The people behind the brands may leave the company, but if the brand is strong, its voice/image will remain consistent.
- Mobile apps are emerging as the “next big thing” in social networking. The key is making apps easy for users to interact with and share with their networks. Apps are really only effective when their use is widespread. Use a related app not necessarily to sell a product, but to provide a useful service that helps improve your organization’s branding/reputation (“This app provided/built by…”).
Thanks so much to Rhea, Mike and Stuart for being such engaging speakers and getting Social Media Breakfast – Tech Valley off to a great start. Also a huge thanks to the event sponsors, All Over Albany and SUNY Cobleskill (who also provided cool schwag for everyone in the form of coffee mugs).
A few pics from the event:
Pic from panel table, taken by Mike Germano

Photo from back of room, courtesy of Jim Stagnitti

Panelists rockin’ the mugs from SUNY Cobleskill (photo via C. Abunga):

If you’re interested in attending the next SMB-TV (hopefully mid-August), follow @smbtv on Twitter or join the Facebook group.