Visualization: Telling your story without words

The number one skill an effective communications professional needs? Writing, of course. It’s no accident that most college public relations programs are housed in the journalism department. Clear, concise, effective writing technique is critical to conveying your organization’s message – to the media, to employees, to investors, to the community.

But as information overload continues to shrink our attention spans, it becomes increasingly important to figure out faster and more compelling ways to tell stories. Written pieces certainly have their place and purpose, but an eye-catching chart, infographic, or photo set may convey your message more memorably and in less time. Presenting information graphically forces us to trim away the superfluous details that can clutter our writing. If you’re pitching a story to a swamped journalist or busy blogger, getting right to the point is always appreciated. Often an infographic can do this better than your writing can.

Two of my favorite “just for fun” blogs are Strange Maps and Flowing Data, which both curate interesting data visualizations from across the Web (I also check out Information Is Beautiful on occasion). One of the primary reasons I keep up with these blogs (other than the fact they’re just plain fascinating) is that I can consume the content pretty quickly. Whereas a 1,000-word blog post requires 20 minutes of my time to get through, I can check out a stunning graphic in just a few minutes. I’m also more likely to share an interesting chart or graphic to Facebook or Twitter.

Need another example? Think about how effective The Oatmeal is at presenting information. Their comics are funny and memorable, but also educational. One of my favorite Oatmeal posts is 20 Things Worth Knowing About Beer (shocker). Sure, this could have been written as a list-style blog post and contained all the same information, but it’s so much richer and more compelling when presented visually (and much more viral).

PR pros, especially those of us who are “classically trained” in journalistic writing, tend to talk (write) too much. I’m certainly guilty (heck, I’ve just devoted 400 words to a post about how we should write less and use data visualization more). We’re verbal people who use words as our go-to tool for telling a story. Often it doesn’t occur to us to present information in a different format.

Sometimes we need to think beyond words on a page or screen. How can we quickly and compellingly convey our stories, in a way that will engage audiences and encourage them to share the information? Try some eye candy. Find a graphic artist (or experiment yourself) and adapt wordy stories to appealing visualizations. Information is indeed beautiful.

How NYS could have made its license plate less ugly

It’s not exactly the best of times for The Great State of New York right now. The financial crisis has hit the state hard and one of the “solutions” for coming up with some extra cash is to make all New Yorkers get rid of their perfectly acceptable license plates and re-register for a higher plate fee and get new plates.

New York State Gold License Plate

Today the DMV released the new plate design. Some people have noted that it’s “retro” and seem to like it. I’m among the many voices, however, who think they’re hideous.

I also view this as a missed opportunity. How cool would it have been for New York State (the stodgy DMV, no less) to crowdsource the design of its new plate and have people vote on a new design? They could have accepted submissions for a few weeks, eliminated designs that were too complicated, whittled it down to five or 10 choices and had residents vote for the new plate, or used a voting/ranking system for all the submissions (like myStarbucks idea). They could have had a handful of out-of-work graphic artists each submit a design and profiled each person.

The result would probably be the same (some people would like the new design and some would hate it), but it would have been a way to get people engaged in the process and make the whole idea of having to buck up for new plates a little more palatable (only a little).

Organizations often have to make changes that are difficult or unpopular. Making sure stakeholders feel invested and involved in the process is one way to make the rebellion ever-so-slightly less hostile when those changes come about.

Update Nov. 16:
The Buffalo News
is reporting that the state has thrown in the towel on this new license plate plan. Though likely, not because of this post. ;-)